We understand that every dancer would like to have their idea fit, for this reason our Exchange and Return Policy is easy and simple. If you wish to return your order, we ask you do so within 14 days of delivery date for a full refund. Items received between 14 and 30 days will receive store credit.  Returns are accepted so long as:

  • the item is not worn, stained or washed
  • Original tag is attached
  • The item is in new and resalable condition.
  • The item is in its original packaging and with all accompanied pieces

We advise that all the shoes be tried on a clean, soft surface like carpet to prevent soiling of the soles. Suede sole are delicate. 

Exceptions to the Exchange and Return Policy:

  • Underwear, undergarments and tights
  • Any returns that absorbed the scent of perfume, deodorant stains, smoke or incense
  • Any shoes that have been scratched or used on surface other than carpet
  • Special order dance wear and shoes
  • Final Sale/Clearance Items
  • Gift Cards
We will accept products that have been tried on, however in case of any sign of actual “use” of the product, Grand Prix Dance's Exchange and Return Policy will not apply.

 

Make a Return:

  • Request a return
  • Include your order number on the box or note within
  • Consider using a shipping box or reuse the packaging your order arrived in
  • Ship your return item back to us.  This shipping cost is your responsibility
  • After your return is received and inspected, expect your refund in 1-3 business days

Make an Exchange:

  • Request a return
  • Order your replacement item as a new order
  • We'll refund you the shipping cost on the new order
  • Ship your exchange item back to us.  This shipping cost is your responsibility
  • Include your order number on the box or note within
  • Consider using a shipping box or reuse the packaging your order arrived in
  • After your return is received and inspected, expect your refund in 1-3 business days

In the case of a rare flaw or incorrect shipment, please email or call us before you make your return. Any returns received after 30 days from the date of time delivery will not be eligible for refund or credit.

We recommend you return your item by UPS, USPS or other insured and traceable methods and send it to this address:

Grand Prix Dance

Returns/Exchange

7523 5th Avenue

Brooklyn, NY 11209.

You're welcome to choose your preferred shipping carrier.  We are not responsible for any lost packages nor any returns that have not arrived.


Special Orders:

To order a customized product, please call our office at (347) 559-7749. Special orders of any kind are not subject to return or exchange. All special orders must be paid for in advance. Deliveries on special orders usually take 6-8 weeks. Depending on the nature of the special order, this may take longer.

Prices are subject to change without notice due to price increases from our suppliers and currency fluctuations.

Quality & Comfort

Outstanding customer service, as well as superior quality products at an affordable price.

Low Cost Shipping

Offering UPS and USPS low cost shipping everyday. Choose what works for you best.

No Restocking Fees

Easy 14 days returns and exchanges, from date of receipt. No restocking fees....ever.